Digitizing Customer Communication for Shelar TVS
A robust WhatsApp Business API solution to automate reminders, centralize control, and secure customer data. Prepared specifically for the Kharadi workshop.
Key Objectives & Solutions
Addressing operational bottlenecks with targeted API features.
Automate Reminders
Send automated service due reminders to reduce churn and ensure customers return for maintenance.
Real-time Updates
Instant "Job Card Opened" and "Ready for Delivery" alerts to drastically reduce inbound call volume.
Marketing Campaigns
Broadcast festival offers (Jupiter, Apache) and exchange melas to thousands of customers instantly.
Centralized Control
Single dashboard for Service Advisors & Sales. Complete history monitoring. No data loss.
Investment Estimator
Adjust the sliders to estimate your monthly operational costs based on team size and message volume.
₹800 per agent/month
₹0.95 per conversation (Offers, New Launches)
₹0.15 per conversation (Invoices, Reminders)
*Includes ₹2,500 Platform Fee. First 1000 Service chats are FREE.
Monthly Cost Breakdown
Why Upgrade from Personal WhatsApp?
The Official API solves critical business risks associated with using personal devices for work.
The Problem: Data Loss
When staff use personal WhatsApp, they own the customer relationship. If they resign, your customer database and chat history leave with them.
The Solution: 100% Ownership
With the API, all data is stored centrally on your panel. Even if an agent leaves, the chat history remains with Shelar TVS.
Unified Access
No more passing a single phone around. All agents login via desktop or mobile app simultaneously using one official number.
Green Tick Assistance
We assist in applying for the Green Tick verification, building instant trust and brand recognition for Shelar TVS.
Experience the Customer Journey
Select a scenario to see how Shelar TVS interacts with customers.
Select Scenario:
Shelar TVS Service
Official Business Account
Implementation Roadmap
Commercial Approval
Approve proposal and setup cost (₹12,000).
Document Verification
Provide GST and Business Manager details for Meta verification.
Onboarding & Training
Configure dashboard, set up templates, and train Service Advisors.
Go Live
Start automating reminders and campaigns.